At Saddleworth Health Hub, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect
We collect personal details only when necessary to provide safe and effective clinical care. This includes:- Your name and contact information
- Relevant health details required for blood tests and vitamin injections
Purpose of Collection:
Your information is collected solely to ensure clinical safety and deliver the services you request. We do not use your data for marketing or share it with third parties without your consent, except where required by law.
Data Protection Measures
We implement industry-standard safeguards to protect your information, including:- Secure Servers: All data is stored on encrypted servers.
- Access Control: Only authorised personnel can access your information.
- Transmission Security: Data transmitted online is encrypted using SSL technology.
- Regular Audits: We review our systems regularly to maintain compliance with data protection standards.
GDPR Compliance
As a UK-based health service, we comply fully with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This means:- Lawful Basis: We only process your data for legitimate clinical purposes.
- Consent: We obtain your explicit consent before collecting any personal health information.
- Data Minimisation: We collect only the data necessary for clinical safety.
- Retention: Your data is retained only for as long as required by law and clinical guidelines.
Rights Under GDPR- Access your data
- Request corrections
- Request deletion (subject to legal and clinical obligations)
- Withdraw consent at any time
To exercise these rights, please contact us using the details below.
Client Consent
By booking an appointment or using our services, you confirm that:- You consent to the collection and processing of your personal and health information for the sole purpose of ensuring clinical safety.
- You understand that your data will not be used for marketing or shared with third parties without your explicit consent, except where legally required.
- You acknowledge that you have read and understood this Privacy Policy and your rights under GDPR.
Data Breach Notification
In the unlikely event of a data breach that compromises your personal information:- We will notify you promptly and transparently, in accordance with GDPR requirements.
- We will inform the Information Commissioner’s Office (ICO) within 72 hours where legally required.
- Our notification will include details of the breach, the data affected, and steps you can take to protect yourself.
- We will take immediate action to mitigate any risks and prevent future breaches.
Cookies and Website Data
Our website may use cookies to improve user experience. These do not collect personal health information and can be disabled in your browser settings.
Contact Us
If you have any questions about this policy or your data, please contact us at:
Email: admin@saddleworthhealthhub.co.uk
Phone: +44 7365 369675